Curriculum Completion Checklist
Congratulations
You have completed the Preflight Curriculum for Dr. Phoebe Tsang’s practice.
Verify Your Completion
Before your interview, confirm you have completed all required materials:
Primary Path (Required)
- A Day in Our Practice: Read all six scenarios (morning sedation + afternoon consultation)
- Preflight Reflection Form: Submitted via Google Forms
- Answered all six sections (including your role-specific prompt)
- Followed the keyword instruction
Optional Deep Dive (If Completed)
Core Curriculum (Everyone)
- Module 00: Practice Overview
- About Dr. Tsang and Our Practice
- Why Pediatric Dentistry is Different
- What We Expect From You
- Module 01: Canadian Dental Culture
- Etiquette Essentials
- Politeness and Communication Taboos
- Quiz Checkpoint completed
- Module 02: Communication Fundamentals
- Communicating with Children
- Communicating with Parents
- Emotional Intelligence in Practice
- Quiz Checkpoint completed
- Module 03: Clinic Operations
- A Day at the Clinic
- Understanding Appointment Types
- Triage Priorities
- Quiz Checkpoint completed
- Module 04: Employment Commitment
- Why the Notice Reserve Incentive Exists
- What We Invest in Training
- Career Pathways at Our Practice
- Quiz Checkpoint completed
Your Role Track (One of the following)
If applying for Certified Dental Assistant:
- Module 05: Clinical Track completed
- Clinical Fundamentals
- Sedation Support
- Quiz Checkpoint completed
- Reviewed CDA training scripts (CDA-1, CDA-2, CDA-3)
If applying for Procedural Sedation Nurse:
- Module 05: Clinical Track completed
- Clinical Fundamentals
- Sedation Support
- Quiz Checkpoint completed
- Reviewed CDA training scripts (CDA-1, CDA-2, CDA-3)
- Module 07: RN GA Paperwork Track completed
- RN Role and GA Eligibility
- GA Appointment Structure and Forms
- Insurance Pathways and Deadlines
- Health Check Call and Parent Communication
- Quiz Checkpoint completed
- Reviewed RN training scripts (RN-1, RN-2, RN-3, RN-4)
If applying for Treatment Coordinator:
- Module 06: TC Track completed
- Consultation Flow and Communication
- CDCP Conversations and Treatment Authorization
- Quiz Checkpoint completed
- Reviewed TC training scripts (TC-1, TC-2, TC-3)
What You Now Understand
By completing this curriculum, you have learned:
About the Practice
- Dr. Tsang’s philosophy and what makes pediatric dentistry unique
- The standards and behaviors expected of every team member
About How We Think
- How scenarios require layered thinking — obvious issues and deeper issues
- How authority and empathy work together, not in opposition
- How technology supports but does not replace clinical judgment
About Communication
- How to communicate with children and anxious parents
- How to read emotional signals others miss (Iceberg Effect, Signal Mismatch)
- How to validate concerns without abandoning boundaries (V-B-S Framework)
About Operations
- How the clinic runs day to day
- Appointment types and triage priorities
- Workflow and teamwork expectations
About Employment
- The Notice Reserve Incentive and why it exists
- The training investment we make
- How careers grow at our practice
About Your Role
- Role-specific procedures and expectations
- Realistic scenarios you may encounter
- Why certain responses work and others fail
What to Expect at Your Interview
Your interview with Dr. Tsang will focus on:
- Your Experience: Your background and what brought you to this field
- Fit Assessment: Whether your values align with our practice culture
- Scenario Discussion: You may be asked about situations similar to the scenarios you read
- Your Questions: What you want to know about the role and practice
Because you have completed this curriculum, you will not be blindsided by basic questions about our expectations or approach. Your interview can go deeper into what makes you uniquely suited for this role.
Notes for Your Interview
Use this space to write down:
Questions you want to ask Dr. Tsang:
(Write your questions here)
Concepts from the curriculum you want to discuss:
(Write your notes here)
Scenarios where you have demonstrated similar skills:
(Write your examples here)
Final Thoughts
You have invested significant time in understanding our practice. That investment tells us something important about you: you prepare thoroughly and take opportunities seriously.
We look forward to meeting you.
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